How YOU Manage Conflict Defines You as a Professional

How YOU Manage Conflict Defines You as a Professional

Flexibility is the key to your success in conflict resolution and you will learn steps to take to increase your adaptability when faced with conflict.

Walk away understanding your go-to conflict resolution style
Become flexible enough to master other conflict resolution styles
Don't hesitate to step in and resolve conflict - do it with confidence and ease
Surrounded by Conflict? No Problem! Here are the five steps you need to take to master the conflict around you.

Know and understand your basic conflict resolution mode.
Identify the type of conflict you are facing.
Identify the approach that will best fit the conflict at hand.
Employ the conflict resolution mode that is best suited to the conflict.
Move forward with a professional and productive resolution.
This is not just an academic discussion about conflict, this audio program will help you identify your go-to conflict resolution style and tell you how and when to adapt your style.

You will receive examples of real life conflict that occur around you every day and steps to resolve these scenarios.

Are you a Project Management Professional (PMP®) looking for Professional Development Units (PDUs)? Completing this program earns you 2 PDUs.

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Best Wishes