CPS & CAP Exam Flashcard Secrets

CPS & CAP Exam Flashcard Secrets - Certified Psychiatric Rehabilitation Practitioner Test - Buy Online


Learn How to Quickly Solve Difficult CPS & CAP Test Questions Using this Study Guides.

Here's Exactly What You Get With the CPS & CAP Exam Flashcard Study System

When you order the CPS & CAP Exam Flashcard Study System, you'll get our set of flashcards specially selected to give you the most CPS & CAP test performance improvement for the least time. This is just a small sampling of the topics covered:

Part 1 - Office Systems and Technology:

Information Processing Cycle
Mainframe Computers
Telecommunication Processors
Telephone Services and Features
Computer Networks
Network Topologies
Computer Conferences and Chat Rooms
Communication Tools
Coordination Tools
Search Engines and Information Systems
Intentional Threats to Computers
E-Commerce Security
Systems Life Cycle
Types of User Interface
Databases
Operations Applications
Software Procurement
Spreadsheets
Types of Secondary Storage
Panel Folding
Binding Processes
Planning an Office
Ergonomics
Lighting and Sound Control
Types of System Analyses
Typesetting and Digital Duplicating
Desktop Publishing
Electronic Commerce

Part 2 - Office Administration:

Record Cycle Steps
Business Reports and Forms
Card Systems
Filing Arrangements
Electronic Records Systems
Retrieval Systems
Protecting File Integrity
Records Managers
Forms Management Factors
Filing Rules
Geographic and Subject Filing Systems
Verbal Communication Skills
Voice Mail
Cell Phone Etiquette
Listening Sequence
Nonverbal Communication and Body Language
Company-Sponsored Conferences
Planning Conventions
Visual Presentations
In-House Research Services
Business Writing
Intranet Systems

Part 3 - Management:

Administrative Management
Management Science Theory
Tactical and Contingency Plans
Deming's Absolutes of Quality
Principles of Organization
Leadership Styles
Herzberg's Theory
Theories of Motivation
Four Channels of Communication
Programmed and Non-Programmed Decisions
Workplace Safety
Employee Performance Appraisals
Task Analysis
Training Programs
Human Resource Management
Labor Union Relationships
Employee Development
Workplace Counseling and Discipline
Separation Process
Compensation and Benefits
Accounting
Budgets
Goal Setting
Delegation
Personal Communication Barriers
Business Etiquette

Part 4 - Advanced Organizational Management:

Behavior versus Classical Theory
Logical Thinking Patterns
Four Planning Types
Strategic Planning Process
Internal and External Audits
Gap Analysis
Management by Objectives
Ethics
Statement of Cash Flow
Costing Methods
Time Auditing
Pareto Principle
Conflict Resolution
Job and Sales Analysis
Inferential Statistics
Task Analysis
Five Types of Power
Participatory Management
Empowerment
Formal and Informal Groups
Group Dynamics
Building Effective Teams
Problem-Solving Techniques
Conflict Management
TA and Assertiveness Training
Motivation and Adventure Training
Meeting Formats
Parliamentary Procedure
Effective Communication
Proxemics


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