Professional in Human Resources And Senior Professional in Human Resources Certification Exams Study Guide
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PHR Exam Topics 
Mission Statement 
Business Metric 
SWOT Analysis 
Financial Business Metrics 
Gross Profit Margin 
Innovation Rate 
Technology Metrics 
Economic Environment 
Labor Pool 
Gantt Chart 
Project Evaluation 
Work Breakdown Structure 
Third-Party Vendor 
Offshoring 
Human Resource Information System 
Vision Statement 
Pest Analysis 
Power-Coercive Strategy 
HR Professional 
Unlawful Employment Practices 
EEOC 
1964 Civil Rights Act 
Age Discrimination In Employment Act 
Americans With Disabilities Act 
1973 Rehabilitation Act Immigration Reform 
Affirmative Action Plan 
Copyright Act Of 1976 
U.S. Patent Act Grants 
ADDIE Model 
Techno-Structural Interventions 
William Edwards Deming 
Joseph Moses Juran 
Pareto Analysis System 
Juran Trilogy 
Philip B. Crosby 
Dr. Kaoru Ishikawa 
Six Sigma's Dmaic Process 
Andragogy 
Pedagogy 
Malcolm Knowles 
Learning Styles 
Chevron-Style Seating 
Total Rewards Philosophy 
Compressed Work Weeks 
Sherman Antitrust Act 
Clayton Act 
Railway Labor Act 
Executive Order 11246 
SPHR Exam Topics 
Balance Sheet and Income Statement 
Statement of Cash Flows 
Liabilities and Assets 
Influencing Legislation 
Step of Strategic Planning Process 
SWOT Analysis 
Types of Strategies to Implement Changes 
Merger and Acquisition 
Due Diligence 
Unlawful Discrimination 
Age Discrimination in Employment Act 
The Civil Rights Act 
Rehabilitation Act of 1973 
Civil Rights Act of 1991 
Sexual Harassment 
Written Affirmative Action Plans 
Executive Order 11246 
Affirmative Action Plan 
Utilization/Incumbency Analysis 
Analysis of Equal Employment Opportunity Barriers 
Labor Market Analysis 
Recruiting Process 
Fair Credit Reporting Act 
Congressional Accountability Act 
Worker Adjustment and Retraining Act 
Human Resource Development 
Staffing Strategies 
ADDIE Model 
Training Methods 
Organization Development 
Kurt Lewin's Change Process Theory 
Organization Development Intervention 
Diversity Program 
Juran Trilogy 
Pareto Analysis System 
Philip B. Crosby and Peter Senge 
Six Sigma's DMAIC Process 
Malcolm Knowles 
Robert Brinkerhoff's Six Stages of Evaluation 
Donald Kirkpatrick 
Performance Appraisals 
Total Rewards 
Total Rewards Philosophy 
Department of Labor 
Walsh-Healy Public Contracts Act 
Davis Bacon Act 
Portal-to-Portal Act 
Wage compression 
Broad-banding 
Medicare Program 
Promissory Estoppel 
Respondeat Superior 
Fair Employment Practices Agency 
Remedy, Back Pay and Front Pay 
Delegating Authority 
Employee Surveys 
Suggestion Programs 
Management by Walking Around 
Employee Involvement Strategies 
Norris-LaGuardia Act 
National Labor Relations Act 
International Labor Organization 
World Trade Organization 
Risk Management 
Mine Safety and Health (MSH) Act 
Drug-Free Workplace Act 
Sarbanes-Oxley Act 
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